Returns & Exchanges

At Al Kabayel Discount Centre, we want you to be completely satisfied with your home goods; if you are not, you can return or exchange items within 14 days of purchase provided they are in their original packaging.

1

Initiate Your Request

Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and provide a reason for the request.

2

Prepare the Package

Securely pack the items in their original box with all tags, manuals, and accessories included to ensure a smooth inspection process.

3

Schedule a Pickup

Once your request is approved, our courier partner will contact you to arrange a convenient time to collect the package from your doorstep.

4

Receive Your Refund

After our quality team inspects the returned home goods, we will process your refund to the original payment method or as store credit within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing